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USB to Serial SerialGear.com Company Statement

SerialGear.com provides computer buyers with the most popular computer accessories and parts at attractive prices. Our website gives 24 hour access for placing orders, we hope you will find it a convenient and friendly tool while doing business with us.

In case of problems or questions, please remember that we are only an email away. We promise to treat You, our customer, with respect. Every request will be professionally handled by one of our customer representatives.

About USB to Serial SerialGear.com Site

Price: USB Serial Adapter offers the latest USB products at the lowest price. You can buy with confidence knowing you're getting the best prices on the products you want.

Leadership: USB Serial Adapter is proud to be the world's largest internet-only USB products outlet. We offer more than 723 in-stock items from industry leaders such as ADS, Belkin, D-link, Cablemax, ATZDATA, APdrives, ICO, Zlink, 3COM, and many others.

Delivery: Free Shipping on orders over $250 (3-4 day service*) If you place your order by 1 p.m. EST we'll ship it to you that same day.

Security: Feel secure ordering on-line! SerialGear.com uses SSL by Thawte, an internet leader in security transactions, on every order placed.

Service: USB Serial Adapter is an authorized reseller that provides a 14-Day Money-Back Guarantee(providing product is in perfect re-sellable condition) , hassle-free returns, and on-line support direct from the manufacturer. USB to Serial Adapter's products are backed by each manufacturer's individual service and support product warranties. *Products Returned in Original UN-Opened Condition will receive Full Refund al others 15% restocking Fee may Aplly! **USB AND FIREWIRE HARD DRIVES AND CD-RW Returned after 7 DAYS will HAVE A 25% Restocking FEE!

SerialGear.com USB Serial Adapter is part of Qualitycables USA Inc . Credit card Charges will appear as Qualitycables.

Please make sure you read and understand our return policy before placing your order. To return a product, a Return Merchandise Authorization (RMA) number must be requested from QC USA INC./Serial Gear within 15-days of the date the product was shipped to you. After 15-days, all product returns must be handled directly by the manufacturer or warranty provider. All RMA numbers are valid for 10 days from the date issued. All products must be returned in like-new condition, including original packaging and all documentation and accessories. SerialGear will not accept items that have been physically damaged or misused.(any missing items from a return will have a minimum of 25% re-stocking fee applied) We DO NOT offer cross ship services. ALL RETURNS ARE TESTED UPON ARRIVAL! Return shipping fees are the responsibility of the customer. Shipping fees are not refundable Items that have not been used but are sent back for credit may still have a restocking fee as it requires extra labor. ***PLEASE UNDERSTAND: WE SELL ONLY QUALITY TESTED PRODUCTS over 99% of our Customers DO NOT Require Technical Support. (**incompatibility of products DOES NOT constitute a DEFECTIVE Status) If However Your Sytem Is not Compatible with our products, we do offer Tech Support E-Mail! All Technical Support MUST BE INITIATED VIA E-MAIL or our ON-LINE FORM. *All Order Placed after 1:00 PM EST will process the next business day

From 1999 USB Gear and all of it's affiliated sites have been providing serial usb solutions, our product line now extends to usb serial adapter also includes usb to serial ports as well as usb to serial cables extensive line of specialized industrial usb to serial as well as home user usb to serial adapter and converter cable. We now offer usb to serial drivers including Prolific FTDI and Philips. Our new USB to serial port adapters utilize state of the art prolific or ftdi chip some units capable of high-speed usb serial adapter conversion.